Privacy Policy

Last updated: June 13, 2026

Information We Collect

When you interact with our website chat widget, we collect your name and phone number. This information is provided voluntarily by you when you reach out for inquiries, quotes, or support.

How We Use Your Information

We use the information you provide to respond to your inquiries, schedule cleaning appointments, send appointment reminders, and occasionally share promotions or updates about our services. We only send messages that are relevant to the services you have expressed interest in.

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is only shared with trusted service providers who help us operate our business (such as our chat platform provider), and they are contractually obligated to keep your information secure and confidential.

Your Choices

You can opt out of receiving text messages from us at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive promotional or reminder messages from us. You may also contact us directly to request deletion of your personal information.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at contact@pacificshinellc.com.